— politique de confidentialité— politique-de-protection-des-donnees-personnelles


Cookie and Personal data processing Policy

Last updated on September 1st, 2023



1. Who is responsible for the processing of my personal data?

VC TECHNOLOGY, a simplified joint-stock company with a share capital of 4,981.65 euros, with registered office at Le Malesherbes, 102-116 rue Victor-Hugo 92 300 Levallois-Perret in France, registered with the Nanterre Trade and Companies Register under number 813 979 036 ("VC TECHNOLOGY", "we", "us", "us" or "our"), is the controller of personal data (the "Data Controller"). The Controller is the company that determines what your personal data is used for and how it is used. Therefore, personal data collected through cookies and other trackers on VC TECHNOLOGY's website and mobile application (collectively, the "Website") is processed by VC TECHNOLOGY.

2. What are cookies ?

Cookies are text files, which you can open and read the contents of, which often include unique identifiers, which are sent by web servers to browsers, and which can then be sent back to the server each time the browser requests a page from the server. Cookies are very useful and allow a website to recognize you, to register when you visit a particular page, to provide a secure connection to a website and to enhance your user experience by tailoring the content of a page to your interests, or to personalize the advertisements that may be delivered to you online.

3. What personal information is collected through cookies?

VC TECHNOLOGY collects information relating to your browsing activity on the site through the use of cookies and other tracers, such as :

  • the type of device you are using (smartphone, computer, tablet, etc.);

  • your device's operating system;

  • your Internet service provider;

  • the browser you are using;

  • your device's IP address;

  • your device's geolocation;

  • your language preferences;

  • your active cart content;

  • when logged-in, your connection id and connection data

4. How are cookies used?

Where prior consent is required for their use, the period of validity of consent for the deposit of cookies is 13 months. At the end of this period, we will ask for your consent again. Cookies that we set as operators of our website are called "internal cookies". Cookies that third parties have entrusted us with on our website and/or application are referred to as "third-party cookies". Third-party cookies enable us to provide third-party features or functionality on or through a website (e.g., advertising, interactive content and analytics). The companies that create these third-party cookies may collect some of your personal information, recognize your computer both when you visit the website in question and when you visit other websites. The lifetime of an audience measurement cookie that does not require consent is 13 months. In addition, the information collected through these cookies is retained by us for a maximum of 25 months, in accordance with applicable regulations.

5. The types of cookies and their purposes used on our website are as follows:

a) Internal cookies

These internal cookies allow you to move around our website and use its functions more efficiently. These cookies also allow our website to remember your previous action during the same browsing session.

b) Third Party Cookies

We currently use 2 third party cookies on this website : Crisp and Google Analytics.

About Crisp

Crisp is an online chat tool that allows you to live-chat with us. It is provided by French company CRISP IM. It has access to the data listed at section 3 of this page. All data is stored in the EU as per their privacy policy.


About Google Analytics

We use Google Analytics cookies to collect web analytics data. Google Analytics collects information about your interaction with our Site, including information about the pages you visit and the duration of your visit to our Site. Google Analytics is a web analytics service provided by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our service. This data is shared with other Google services. Google may use the data collected to contextualize and personalize ads on its own advertising network if you accept the use of our Google Analytics cookie. You can also opt out of making your activity on the service available to Google Analytics by installing the Google Analytics Opt-out Browser Add-on. This add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visitor activity. For more information about Google's privacy practices, please visitGoogle's privacy policy web page.

6. How to block the use of cookies

There are two ways to refuse the use of third-party cookies:

a) Through our consent management platform

When you first visit our site, you will be asked for your consent to the use of your data by cookies through an information banner that appears visibly at the bottom left of the Site page. Thanks to the "OK for me" and "No thanks" buttons, you can globally accept or refuse that we deposit cookies on your computer or on your device (cookies linked to operations related to targeted advertising, certain audience measurement cookies, social network cookies generated in particular by your sharing buttons when they collect personal data). However, a third button "I choose" present on this banner, will allow you to obtain the details of the categories of cookies used and thus choose to consent or not by targeting. If you wish to modify the settings of your cookie preferences already saved, simply go to the bottom of this page and click on "My cookie preferences".



b) Through your browser settings

However, if you wish to refuse the use of any cookies on a website, you may do so by changing your browser settings to block the use of cookies. Please note that if you block the use of cookies through these browser settings, you may not be able to use or view all or part of the relevant website, including our Site. Each web browser offers different ways to configure the handling of cookies. In general, they are described in the help menu of each browser, but here is how to do it for the browsers that are mainly used:

Firefox, accessible via this link, then :

Click on the menu button and select "Preference options".

Select the "Privacy and Security" panel.

Set the "Retention rules" menu to "Use custom settings for history".

Uncheck the "Accept cookies" box.

Internet Explorer, accessible via this link, then :

Click the "Tools" button, then click "Internet Options".

Click the "Privacy" tab, then "Settings", move the slider up to block all cookies or down to allow all cookies, then click OK.

Google Chrome, accessible via this link, then :

Select the Chrome menu icon.

Select "Settings."

At the bottom of the page, select "Show advanced settings".

In the "Privacy" section, select "Content settings".

Select "Block all sites from storing data".

Select “OK”.

Safari, accessible via this link, then :

Click "Settings", then "Safari", then "Privacy", then "Cookies and website data".

Then select "Always block".

Please note that if you block the use of cookies with these browser settings, you may not be able to use or view the website. You may not be able to use or view all or part of the website, including our site.



7.  Personal Data Processing

By logging in into our websites you allow us to store personal data such as your last name, first name, phone number, email address, postal address, order detail, order history. This personal data will be:

  • Stored in our datacenters in Ireland (EU)

  • Shared with customer.io, a US based company that allows us to contact you by email. Our account is located in their EU region and all data is stored in the EU. See customer.io privacy policy
  • Shared with Intercom if you are in contact with our after-sales service. Intercom is a US based company that allows us to manage our customers inquiries. See Intercom pricacy policy.

8.  Contact information

If you have any further questions or comments about this policy, please contact us at: privacy@certideal.com

9. Changes to this policy

VC TECHNOLOGY may modify this Policy from time to time to reflect our changing privacy practices. When we change this Policy, we will also change the "Last Updated" date at the top of the first page. We encourage you to periodically review this Policy to stay informed about how we are protecting your personal information.